FAQ

1. What are the top skills every sales manager needs?

   Every sales manager needs to wear many hats: Motivator, coach, problem solver. They must push the team to reach their goals, guide them through tricky deals, and double check the numbers aren’t dropping. They hire good candidates, get them up to speed fast, and step in before small problems blow up. Bottom line? Their job is to keep the team sharp, focused, and crushing targets every week.

2. What are the main responsibilities of a sales manager?

   Most sales managers end up doing a bit of everything. One moment they're checking in on a deal that’s taking too long, and the next they’re answering a question from a new hire who’s still figuring things out. There are reports to look at, quick chats with reps, and the usual “can you handle this?” problems that show up during the week. It’s not glamorous, but the job basically comes down to keeping the team steady, helping people not lose sight of their numbers, and making sure the business isn’t leaving money on the table.

3. How can I actually improve my sales manager skills?

   Honestly, most people get better at managing by doing a little less “managing” and a bit more paying attention. Start watching how your team works when you’re not directing them: Who hesitates, who asks the same questions repeatedly, who jumps on opportunities without being told. That alone tells you where to lean in. Some weeks you’ll realize you need to tighten the process; other weeks you’ll notice the team just needs clearer expectations. Try small adjustments, see what sticks, and don’t beat yourself up if something falls flat. Improvement for managers usually comes from these tiny, real moments, not from trying to follow some perfect playbook.

4. What should I highlight on my resume as a sales manager?

   Instead of listing duties, talk about things you personally moved forward. Maybe you helped a struggling rep turn things around, or you cleaned up a messy pipeline that no one wanted to touch. If you improved a process, mention how it changed the numbers. Add a couple of metrics, even if they aren’t huge—anything that shows progress you drove. Think of moments you’re genuinely proud of, even the small ones. Those details read far more real than a long list of generic responsibilities.